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New Promotion

 His & Hers Breakfast in Bed set Vol I (image on the left)


On sale now: $38.00    |  Sale ends Feb. 16, 2019



Shipping and Returns FAQs

 

Payments


Secure options

    Accepts Paypal, Mastercard, Visa, .

Paypal keeps your payment information secure. 


DLZ Photography will add 6% sales tax to each order.



Returns & exchanges


Regular shopping cart Orders:

There is a 15 day return, or exchange after order has been received.  Please email dlzphotography@gmail.com with the reason and image of the product you are trying to return.  You will then be given authorization to return or exchange your item (if your email is sent before the 15 day return deadline). I ask that you do not send items back before time. 


Return and exchange shipping of items will be the customers responsibility.  


Refunds will be made 72 hours after payment has been received, and no product production has been started. Please contact me if you have any problems with your order within the 72 hour window.


Returns and exchange details

For Custom orders: Once payment is received supplies will be ordered and production will begin. Once production begins no refunds can be given.


Because of the number of orders to be filled, please allow orders will be shipped within 7-14 days. Not responsible for delays that are caused by circumstances that I cannot control. If any delays are expected I will notify you immediately. No refunds can be given for unexpected delays that are beyond my control. 


Shipping policies

Shipping will be through USPS.  Most orders will be used through USPS flat shipping fee depending on the item, typically 1-3 small items can fit in their flat rate box. 


I am not responsible for delays that are caused by circumstances that I cannot control. If any delays are expected I will notify you immediately. Once item is shipped you will be provided with a tracking number. Expedited shipping available. Contact DLZ Photography for quote before placing order for expedited shipping. Please contact me if an item arrives damaged.  In order to process a replacement claim, I require a photo of the damaged item as well as a photo of the shipping box. These are requirements of the United States Postal Service and I can not process your claim unless I have photos. Claims must be filed with in 7 days of receiving item.


Additional policies

All images/products are property of DLZ Photography. Unauthorized use/reproduction is prohibited and violators will be prosecuted.  DLZ Photography is not responsible for typographical errors or misprints in custom orders that are sent.

Rush fees vary depending on products requested.


***Please note that handmade items may have minor differences from one to another due to item being handmade.   

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